First, thank you for shopping at If you are not entirely satisfied with your purchase, we're here to help.

Our product designs may be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

* Only our products originally painted by our artists may be considered for refund. Please review the eligibility requirements for returns.

To be eligible for a return, please make sure that:

  1. The product was purchased in the last 15 days
  2. The product has not been registered for tracking
  3. The product isn't used or damaged
  4. You have the receipt or proof of purchase
  5. The product purchased was not a product that you painted

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By visiting this page on our website: Contact

Send the product with the receipt or proof of purchase, to:


135 Estates Rd

Pine Hill NJ 08021

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from MyTravelingPlate.

Damaged items

If you received a damaged product, please notify us immediately for assistance via email Please allow up to 72 hours for a response.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Home Party, Demonstrations and Special Event items

Home Parties, demonstrations and special event items cannot be refunded.

Track My Plate

Items that have been registered for tracking cannot be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: